Delivery & Returns

Nationwide Delivery 

Orders from our online shop will be dispatched within 1-2 days of ordering and are delivered by 1st class Royal Mail post. 

Free standard UK delivery will be applied to all orders over £80 (only one discount can be applied eg 10%Welcome not eligible as well as Free Delivery Discount). No discount code is required it will be applied automatically. (£5 per orders less than £80). 

You will receive a despatch confirmation as soon as your order leaves us. 

Collection

Collection is available for all of our products from the Pod & Pip workshop. Do let us know if you would like to collect outside of our normal opening hours and we can arrange a time with you. We aim to have same day collection on all orders. You will be notified when your order is ready for collection. 

Returns

If you wish to return a product please do inform us at sarah@podandpip.co.uk and we will be able to help. All returns must be done so within 14 days of purchase. Returned goods must be received undamaged. Returned goods are a direct cost to you, we regret we cannot pay for postage. Returns will be credited 2-4 working days from it being received.

Returns to:

Pod & Pip, Ebble House, Stratford Tony, Salisbury, Wiltshire SP54AT

Clothes labels must still be attached to return, they will not be accepted if the label has been removed. We are unable to offer a return on earrings. 

Refunds

Refunds for any damaged or faulty goods will be made within 14 days.

Discounts

* Only one discount can be applied to an order not multiple